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I purchased a Mercedes C Class 350 CDI from Northover Motors in May 2014. I arrived (after a 3 hour drive) unexpectedly and at about about 16.00 hours on Sunday but Stuart, one of the salesmen was very obliging and let me take the car out for a long test-drive.

I went back first thing on Monday morning and met Matthew who inspected my part-exchange vehicle and with only a minimum of haggling (enough for us both to save face!) we agreed a fair price. We then returned to Matthew's office where he efficiently organised all the paperwork for the Mercedes I was buying and in 1 hour he'd sorted out my personal number plates, taxed and insured the vehicle. It then transpired that only one key came with the vehicle but Matthew promised me (verbally) that he'd pay for a second key to be produced. When I returned home, I got a quote (ยฃ250) from my local M-B dealer and Matthew sent me a cheque for this amount with no delay and no quibbling.

So, my experiences with Northover Motors, Matthew and his staff could not have been better, more efficient and more honest. Yes, the garage doesn't look very prepossessing and yes, Matthew does have something of the Regimental Sergeant Major about him but absolutely no complaints from me whatsoever.

Nigel H Williams

Reason of review: On time delivery.

Location: Bristol, Bristol

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I purchased a Mercedes cls from Northover, prior to the purchase they (Mathew) agreed to put right some minor faults, the drivers seat would not adjust well being one of them.After much ado about nothing from northover and threats that they would tell me to get stuffed over all fault claims, said that the seat was to expencive for them to repair and had it locked into place.

Mathew the owner was unpleasent and dictatoral in what he would not do to sort out the problems.

Also one of the rear road springs was found to be broken 2 weeks after purchase but Northover would not fully cover the repair costs.

I would from my experience with Northover cars strongly advise you not to buy from them and warn off others, this is the only way bad businesses will not survive and rip off the honest hard working buyers.Please take my warning to heart.

bad purchase 2

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